Shipping Policy

This Privacy Policy governs the manner in which MZShop e-store collects, uses, maintains and discloses information collected from users (each, a “User”). This privacy policy applies to the Site and all products and services offered by MZShop e-store.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to https://mzshop.com.my/# supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information

MZShop e-store collects and uses Users personal information for the following purposes:

– To improve customer service

Your information helps us to more effectively respond to your customer service requests and support needs.

– To process transactions

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

– To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.

How We Protect Your Information

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Your Acceptance Of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

MZ Edar Marketing , Bandar Mahkota Cheras, Selangor, MALAYSIA

Tel: +6016-6404242

Refund Policy

We take stringent measures to ensure that the items delivered to customers are in perfect condition. Once the product is purchased and sent to a customer, we can not refund the amount due to hygienic reasons. Therefore, please make sure that you are satisfied for the product you are going to purchase.

If you would like to return a product you must first receive an authorization to do so and your return must be received by our company within 30 days from the initial date of purchase. Please email:mzedar@gmail.com, give us your valid reason for return, and receive the authorization before shipping product back to us.

The cost of shipping any items returned to us will be paid by the customer and if applicable additional handling and processing fees

**** We do not issue refunds, we only exchange items that have not been opened, used or tampered with.

We take matters of hygiene and public safety seriously and DO NOT ALLOW opened items to be returned for the safety of all of our clients.

After the product is returned to our company, if the items can provide the certain conditions ( not opened, used or tampered with) the buyer can exchange items.

Our company can not be responsible with customs duty. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility.

Please check with your country’s customs office to determine what these additional costs will be prior to buying.Please don’t hesitate asking for your different questions via e-mail and/or phone.